Can I use more than one reward on the same order?

Yep! Stack 'em up. You can apply multiple rewards to a single order if you've got the coins for it.

Can I redeem coins for money off?

Absolutely. Every 1000 coins gets you $10 off and yes, you can use that more than once in one go. Go wild.

Do I still have to pay shipping if I use a reward?

You’ll still need to pay for shipping unless your cart hits our free shipping threshold: $75 in the U.S. or $100 in Canada.

Can I return something I redeemed coins for?

Sorry friend, all rewards are final sale. You can check out our full return policy here.

Do rewards ever change?

They sure do! We like to mix it up, so keep an eye on our emails and socials for new goodies and surprise drops.

Where do I see my coin balance?

Log in to your account and you’ll see your shiny coin total there. Don’t have an account yet? Make one and we’ll give you 50 coins just for joining and you’ll get credit for all your past purchases too.

Do coins expire?

Nope. Your coins are yours forever. They’ll be waiting whenever you’re ready to cash in.

How do I earn coins?

Glad you asked. You can earn coins by:

• Creating an account (get 50 coins)
• Shopping with us (5–10 coins per $1 spent)
• Following us on socials
• Leaving product reviews (up to 3 per day, on items you’ve bought through your account)
• Celebrating your birthday with us
• And more! We’re always adding new ways to rack up rewards.

I already follow you, why do I need to follow again?

You don’t! Just click the “follow” button in the rewards panel to claim your coins, no re-follow necessary. 

Still have questions? Contact support at support@crackedpolish.com.